Employee Experience

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Employee Experience (EX)

Objective

Employee Satisfaction survey is conducted within businesses to measure the loyalty of employees towards the company and help companies evaluate their policies and procedures.

Why should you do it?

Distributors/Organizations/Dealerships must conduct an employee satisfaction survey to collect the Voice of Employees(VOE) as it allows the dealerships/organizations to identify the gaps and areas of opportunity for Kaizen to improve Employee Experience(EX).

It also helps the distributor/organization/dealership to understand the employee’s feeling towards the dealership/organization as well as their loyalty. It also makes them feel seen and heard.

Research Method, Design and Analysis

Employee Satisfaction surveys can be conducted in person via the client’s approved criteria. We use the same DEAR framework for Employee Satisfaction Survey.

Determine the Purpose

Execution

Analysis

Reporting

Your Employee Experience

We work with individuals and global organizations to deliver lasting, personalized transformation.

Employee Experience (EX) is another key element of the Best in Town dealership. I believe that creating a great customer experience requires having an engaged and energized workforce, one that can translate individual experience into a satisfying gate-to-gate customer journey. Richard Branson beautifully said, “Take care of your employees and they will take care of your business”.
Dealerships/companies must conduct an employee satisfaction survey to collect the voice of employees(VOE) as it allows the dealerships/companies to identify the gaps and areas of opportunity for Kaizan to improve employee’s experience.
It helps the dealership to understand employee feeling towards the dealership/company as well as their loyalty. It also makes them feel seen and heard.

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